Nikoi Island is a 15 hectare private island resort 8km off the east coast of Bintan, Indonesia. Voted as one of the World's best private-island resorts by Conde Nast Traveller, a barefoot luxury retreat like no other!
Nikoi Island needed a platform that would help them easily engage with their loyal client base, manage events and promotions, and create an intelligent client database and profiling system that would make returning guests feel right at home. Also required a convenient easy to use guest services and Point of Sales (POS) platform without the burden of heavy back office IT infrastructure and resources.
Acromobile designed a completely integrated customer mobile engagement solution tied into an on-island guest services and POS system comprised of Acromobile Marketing, Acromobile Social Marketing, and Acromobile Commerce. Key functionalities include:
- Engage new and existing clients through social networks
- Market promotions and communicate with guests based on specific client profile
- POS, inventory management, and guest service mobile platform
- Disseminate information about upcoming events