is a 15 hectare private island resort 8km off the east coast of Bintan, Indonesia. Voted as one of the World's best private-island resorts by Conde Nast Traveller, a barefoot luxury retreat like no other!
Nikoi Island needed a platform that would help them easily engage with their loyal client base, manage events and promotions, and create an intelligent client database and profiling system that would make returning guests feel right at home. Also required a convenient easy to use guest services and Point of Sales (POS) platform without the burden of heavy back office IT infrastructure and resources.
A completely integrated customer mobile engagement solution tied into an on-island guest services and POS system comprised of Acromobile Marketing, Acromobile Social Marketing, and Acromobile Commerce
Feature Products, Promotions, Events and Articles to keep Nikoi's customers engaged. Live camera feed to the island being one of them.
Nikoi's entire restaurant menu enabled with Acromobile Commerce. Enabling customers to place orders from anywhere in the Nikoi property.
Content, Videos and more which customers can use to know Nikoi better and plan their activities around the island.
Photos, Videos and more. Nikoi's customers can easily share it on social media.
Nikoi can provide better customer service by letting customers enquiry from anywhere.
Login enabled app
Many more features on the Acromobile platform which Nikoi uses to better understand and engage its customers.
WHAT NIKOI IS SAYING ABOUT ACROMOBILE?
“The ability to customize and mine our data is very impressive and it has allowed us to better understand what products are selling and what we need to do to improve others of other products. There is also a basic inventory system which has also helped.”
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Director, Nikoi Island